Privacy policy.

This Privacy Policy describes how Fleur House Social (Fleur House Social LLC) ("we," "us," or "our") collects, uses, and discloses your information when you use our website located at http://fleurhousesocial.com/ (the "Site") and the services we offer (the "Services"). We are committed to protecting your privacy and ensuring you understand how your information is handled.

1. Information We Collect

We collect information from you in several ways when you use our Site and Services:

  • Personal Information: This includes information that can be used to identify you as an individual, such as:

    • Name

    • Email Address

    • Phone Number (optional)

    • Mailing Address (optional)

    • Information collected during consultations (project details, event details)

    • We collect this information when you: 

      • Contact us through our contact form

      • Book a consultation or service

      • Subscribe to our mailing list

      • Submit a request for a quote

  • Usage Data: We automatically collect information about your activity on the Site using cookies and other tracking technologies. This may include:

    • Pages you visit

    • Content you access

    • Time spent on the Site

    • Search queries

    • Clickstream data (the path you take through the website)

    • Device information (browser type, operating system, IP address)

  • Metadata: When you upload files to our Site, we may collect information about the file itself, such as:

    • File name

    • File size

    • Date uploaded

    • File type

2. How We Use Your Information

We use the information we collect for several purposes to provide you with a positive experience and operate our business effectively:

  • To provide and improve the Services: We use your information to fulfill your requests, complete bookings, and deliver the Services you have contracted for. This includes scheduling consultations, creating content, and delivering final results.

  • To process your transactions: We use your information to process payments and manage your account.

  • To communicate with you: We use your information to communicate with you about your bookings, promotions, updates to our Services, and marketing materials (if you have opted-in).

  • To personalize your experience: We use your information to personalize your experience on the Site and tailor content to your interests.

  • To analyze trends and usage: We use your information to analyze how users interact with the Site and Services, improve our offerings, and provide better content.

  • To comply with legal and regulatory requirements: We may use your information to comply with laws and regulations, such as responding to court orders or subpoenas.

3. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect and store information about your use of the Site. These technologies help us understand how you interact with our content and improve the overall user experience.

Here are some of the specific cookies and tracking technologies we use:

  • Session Cookies: These cookies are temporary and expire when you close your browser. They are used to remember your preferences and settings during your visit to the Site.

  • Persistent Cookies: These cookies remain on your device for a set period of time after you close your browser. They are used to keep you logged in or to remember your preferences for future visits.

  • Analytics Cookies: These cookies are used to collect data about how you use the Site, such as the pages you visit and the links you click. We use this information to analyze trends and improve the performance of the Site.

  • Advertising Cookies: These cookies may be used to deliver targeted advertising to you on other websites.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling cookies may limit your ability to use certain features of the Site.

4. Sharing Your Information

We will not share your personal information with any third party for marketing purposes without your consent. We may share your information with third-party service providers who help us operate the Site and provide the Services. These service providers are contractually obligated to keep your information confidential and use it only for the purposes we have disclosed. Here are some examples of third-party service providers we may work with:

  • Payment Processors: We may use a third-party payment processor to handle your transactions.

  • Cloud Storage Providers: We may use a third-party cloud storage provider to store your content.

  • Email Marketing Providers: We may use a third-party email marketing provider to send you newsletters and promotional emails (if you have opted-in).

5. Data Retention

We will retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy as follows:

  • comply with legal and regulatory requirements (e.g., tax records),

  • resolve disputes, and

  • enforce our agreements.

When we no longer need to retain your information, we will dispose of it in a secure manner according to industry best practices. This may involve anonymizing the data or securely deleting it from our systems.

6. Your Rights

You have certain rights regarding your personal information under applicable data protection laws. These rights may include:

  • The right to access your personal information: You have the right to request a copy of the personal information we hold about you.

  • The right to rectify inaccurate information: You have the right to request that we correct any inaccurate or incomplete information we hold about you.

  • The right to request the erasure of your information: In certain circumstances, you have the right to request that we erase your personal information.

  • The right to restrict the processing of your information: You have the right to request that we restrict the processing of your information in certain circumstances.

  • The right to object to the processing of your information: You have the right to object to the processing of your information for marketing purposes.

  • The right to data portability: You have the right to request that we transfer your personal information to another controller, where applicable.

To exercise any of these rights, please contact us at [your email address]. We will respond to your request within a reasonable timeframe.

7. Children's Privacy

Our Site and Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will take steps to remove the information from our records.

8. Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. These steps include:

  • Implementing security measures to protect our systems and databases

  • Using secure connections (HTTPS) for data transmission

  • Limiting access to your information to authorized personnel

However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or comply with legal requirements. We will post any changes on the Site and encourage you to review this Privacy Policy periodically to stay informed about how we are using your information.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@fleurhousesocial.com. You can also reach out to us by mail at:

Fleur House Social (Fleur House Social LLC) 1305 Dock Street, Baltimore MD, 21231

11. International Transfers

Your information may be transferred to, stored, and processed in countries other than your own, where data protection laws may differ from those in your country. By using our Site and Services, you consent to the transfer of your information to these countries.

12. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law provisions.

13. Entire Agreement

This Privacy Policy constitutes the entire agreement between you and us with respect to the subject matter hereof and supersedes all prior or contemporaneous communications, representations, or agreements, whether oral or written.

14. Severability

If any provision of this Privacy Policy is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.


Thank you for choosing Fleur House Social!


Allie Mangione

Founder & Owner

Fleur House Social